FREE WORLDWIDE SHIPPING ON ORDERS OVER $199.

All purchases may be returned within 14 days. The items must be unused, unwashed, and undamaged. For refunds to credit cards, we deduct $5 to cover shipping and restocking. refunds may only be issued to ​the credit card used to make the original purchase.

We suggest that you cancel or return your original purchase for a full refund and make another order in a new size or color. Once the return parcel has been processed, and your refund issued, you will receive a notification email.

If you have received a damaged or incorrect item, contact cs@matter-lab.com with a photo of the damage, or the incorrectly shipped product, as well as your order number. We’ll take care of you!

Please allow 1-2 weeks for your refund. We’ll send an email once the item(s) have been received and your refund has been processed.

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